Do I need an appointment?
An appointment is better — it means we've set time aside for you — but walk-ins are welcome. Call ahead if you can.
How long will my vehicle be there?
Two to three days is typical. Diagnosis usually comes back the same day or the next. If a job is going to run longer, you'll hear it from us before we start.
Are estimates free?
On some jobs, yes. Some diagnosis takes real bench time and isn't free. Ask when you call and you'll get a straight answer before anything is committed.
What does the warranty cover?
12 months or 12,000 miles on the work we do, whichever comes first.
Do you work on diesels other than Ford and GM?
PowerStroke and Duramax are our bread and butter. Bring anything else by — if it's outside what we take, we'll tell you that up front rather than tie up your truck.
Do you rebuild starters and alternators?
No — we replace them, so you get a new unit with a warranty on it instead of a bench rebuild. We also sell batteries, starters and alternators over the counter.
Can I drop the vehicle off after you close?
Yes. There's a key box on site for after-hours drop-off, and vehicles can stay overnight — at the owner's risk.
Do you have a loaner?
Yes, a loaner vehicle is available. Ask when you book so we can make sure it's free.
Do you come to me?
Sometimes. On-site and mobile work is case by case, up to about 50 miles from the shop. We also tow — call and we'll work out which makes sense.